Shipping Policy
At Clever Corner Co., we are committed to ensuring your order is delivered reliably and on time. This policy outlines how and where we ship, what to expect, and how we handle delivery-related issues.
Delivery Regions
We currently ship to the following countries:
• United Kingdom
• United States
• European Union (major markets only)
Please ensure your delivery address is complete and accurate to avoid delays.
Order Processing
• Processing time: 1–3 business days (Monday to Saturday)
• Orders placed on weekends or holidays are processed on the next business day
• You will receive an email confirmation once your order has been registered and is being prepared
Shipping Time and Tracking
• Estimated delivery time: 6–10 business days (after processing)
• A tracking number will be provided by email as soon as your order has been shipped
• You can track your order using the link provided in your email or via our tracking page
Delivery times may vary due to customs, local courier delays, or peak seasons
Shipping Costs
• Free shipping on all orders over £30
• Orders under this threshold may incur a flat-rate shipping fee, displayed at checkout
• There are no hidden handling or packaging fees
Delayed or Lost Deliveries
If your order has not arrived after the expected delivery window:
1. Check your tracking link for updates
2. Allow an additional 1–2 business days (especially during high-volume periods)
3. Contact us with your order number if your package still hasn’t arrived
Our support team will investigate with our logistics partner and provide a resolution within 48 hours.
Incorrect or Incomplete Addresses
If a delivery fails due to incorrect or incomplete address details provided at checkout, Clever Corner Co. is not responsible. A reshipment fee may apply in such cases.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item:
• Notify us within 48 hours of delivery
• Include photos of the item and packaging with your email
• We will arrange a free replacement or full refund once the issue is verified
Split Shipments
In some cases, your order may arrive in multiple packages. This is done to expedite delivery and will not affect your shipping charges.
Shipping Summary
|
Item |
Timeframe |
| Order processing |
1–3 business days (Mon–Sat) |
| Delivery time |
6–10 business days |
| Tracking availability |
Within 24 hours of dispatch |
| Free shipping threshold |
£30 |
Contact Us
If you have any shipping-related questions, please reach out:
• Email: mail@clevercorner.co
• Phone: 0330 633 0936
• Hours: Monday to Saturday, 9:00 AM – 6:00 PM (GMT)
