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📦 Where is my order?

Once your order is shipped, you’ll receive a tracking email with a link to follow your parcel. Most orders arrive within 6–10 business days, depending on the destination.
Need help? Just reach out to our team at mail@clevercorner.co.

🚚 Is shipping free?

Yes! We offer free shipping on all orders over £30. For smaller orders, standard shipping rates apply at checkout.

🕒 How long does shipping take?

Delivery times are usually:
UK: 6–10 business days
EU & USA: 6–12 business days
Please allow 1–3 days for order processing before dispatch.

You can find full details on our Shipping Policy page.

🔁 What’s your return policy?

We offer a 30-day return window from the date of delivery. Items must be unused and in their original packaging.
Changed your mind? You cover return shipping.
Item damaged or defective? We’ll replace it at no cost.

See our Returns & Refund Policy for full details.

💳 When will I receive my refund?

Once we receive and inspect your return, refunds are typically processed within 10 business days. Depending on your bank, it may take up to 20 days to reflect on your account.

🔄 Do you offer exchanges?

Yes, if the product meets our exchange criteria. Just contact us at mail@clevercorner.co with your order number and reason for exchange.

🚫 Can I cancel my order?

Yes — if it hasn’t shipped yet. Please contact us as soon as possible.
If the order is already on its way, you’ll need to return it after delivery per our standard policy.

📍 How do I return an item?

1. Email us at mail@clevercorner.co with your order number and reason for return.
2. We’ll send return instructions and your return authorization form.
3. Pack your item safely in the original packaging.
4. Attach the return form and use the label provided.